Contact Myrilakkuma
We’re here to help with all your Rilakkuma questions!
Send Us a Message
Have a question about our plush toys, accessories, or need help with an order? Fill out the form below and our team will get back to you within 1-2 business days.
Headquarters
Myrilakkuma
2847 Kawaii Boulevard
Suite 305
Portland, OR 97209
United States
Response Time
Our Rilakkuma-loving team typically responds within 1-2 business days. We read every message and can’t wait to help!
Shop Rilakkuma
Browse our full collection of plush toys, accessories, and kawaii merchandise on Amazon.
Frequently Asked Questions
All Myrilakkuma products are available through our Amazon storefront. We partner with Amazon to ensure fast, reliable shipping and excellent customer service. You can browse our complete collection of Rilakkuma plush toys, accessories, apparel, and home decor items on Amazon using the shop links throughout our website.
Since all orders are fulfilled through Amazon, you can track your Rilakkuma plush toys and merchandise directly through your Amazon account. Log in to Amazon, go to “Your Orders,” and you’ll see real-time tracking information for your Myrilakkuma products. If you have any issues with tracking, Amazon’s customer service team is available 24/7 to assist you.
We offer Rilakkuma plush in multiple sizes to fit every collection! Our range includes small keychain plushies (perfect for bags and backpacks), medium-sized plush (great for hugging), large original plush (the classic size), and jumbo XXL plush for ultimate cuddles. Each product page on Amazon lists exact dimensions, so you can choose the perfect size Rilakkuma bear for your needs.
Shipping options depend on Amazon’s international delivery services. Many of our Rilakkuma items are eligible for international shipping through Amazon Global. To check if we can ship to your country, add the item to your Amazon cart and enter your international address during checkout. Amazon will show available shipping options and delivery estimates for your location.
All Myrilakkuma products purchased through Amazon are covered by Amazon’s standard return policy. Most items can be returned within 30 days of delivery for a full refund. To initiate a return or exchange for your Rilakkuma plush, accessories, or other merchandise, visit the “Your Orders” section in your Amazon account and follow the return instructions. Amazon makes the return process simple and hassle-free!
Ready to Start Your Rilakkuma Collection?
Explore our complete range of adorable plush toys, cozy accessories, and kawaii merchandise on Amazon!
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